Logistics Assistant
Location: Utrecht, Netherlands
Start Date: TBC
Starting Salary: 28000 EUR (FTE)
Contract Type: Full Time/Permanent
About Us
The Whisky Auctioneer Group specialises in auctioning whisky, rum and wine whether it be fine, old, rare, collectable or affordable. Formed in 2013 and based in Perth, central Scotland, our websites aim to be the most comprehensive websites available for the buying and selling of whisky, rum and wine. Our exciting and fast-growing company launched in 2013 with Whisky Auctioneer then Wine Auctioneer and Rum Auctioneer followed in 2017 and 2019 respectively.
Together our Group companies aim to be the global market leaders and trusted authorities on the buying and selling of whisky and spirits at auction. We are building a team to support our strategic aims of making the market more accessible to all and sharing our passion for connecting these bottles to our customers.
Key Responsibilities of this role include:
- Using Ship Station software and courier websites to prepare details for order shipments.
- Process and print orders for packaging.
- Dispatching orders with appropriate box parameters, shipping labels, and customs declaration.
- Creating commercial invoices to apply for customs documents.
- Processing returns.
- Prepare accurate reports for daily dispatch numbers.
- Monitoring shipments in transit.
- Provide excellent customer service via email and telephone: * Use and understanding of Salesforce*
- Record, action and escalate any shipment related issues with communication of Supervisor.
- Maintaining organisation of dispatch area.
- Complete any store relevant administrative paperwork according to GDPR and warehouse requirements.
- Assist management where and when required with additional tasks related to the above.
- Meet and maintain KPIs set by management.
Key Requirements for this role include:
- Excellent time-management and organisational skills
- Strong people skills and teamwork abilities
- Excellent attention to detail and problem-solving skills
- Strong IT skills, including Microsoft Office and logistics systems
- Professional communication skills for couriers and customers
- Adaptability in a fast-paced environment
- Keen interest in Whisky and other spirits
- Proactive in seeking improvement opportunities
- Integrity and honesty
- Embraces a growth mindset for continual improvement
Additional Info, Salary and Benefits
This is a permanent, Full time post . We are offering a starting salary of €28,000 (FTE). A Group Bonus Scheme exists based on trading performance.
Our office hours are 08:45 to 17:15, Monday to Friday. Flexible working is available.
Staff have the opportunity for training (e.g, WSET) and attending industry events and festivals. Support for any professional training requirements will be considered.
We would particularly encourage applications from underrepresented groups.
How to Apply
Closing Date:
This will be a rolling recruitment process, so may close at any time – please ensure you submit your application early.
What to include:
If you are interested in applying for this role, please forward both of the following:
- Covering letter outlining your relevant experience and how you meet each essential requirement outlined in the Person Specification
- Current and up-to-date CV
Please ensure that you include both required elements of your application or you may not be considered for the role.
Please also be aware that due to the volume of applications, we are unable to respond to all applicants.
Soort dienstverband: Fulltime
Salaris: Vanaf €28.000,00 per maand
Flexibele taalvereiste:
- Nederlands niet vereist
Werklocatie: Fysiek
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